About Me
Senior Analyst and Business Consultant at EY India with deep expertise in IT Service Management, intelligent automation, and digital transformation. I specialize in architecting automation solutions, analyzing complex datasets, and developing digital platforms using Power Platform, Python, and advanced analytics to streamline operations and deliver measurable business impact for Fortune 500 clients.
Experience
Business Consultant | Senior Analyst
EY India - Chennai, India
August 2024 – Present
- Conducted comprehensive ITSM maturity assessment for a global pharmaceutical client, benchmarking against industry standards and delivering an actionable improvement roadmap across incident, problem, and change management frameworks
- Architected and developed a sophisticated Python automation framework to convert complex Word-based vehicle order guides into structured Excel datasets, implementing advanced parsing algorithms to handle hidden codes, variant logic, and multi-format footnotes with 95%+ accuracy
- Delivered an enterprise-grade Tkinter-based executable tool that revolutionized manual processing workflows, reducing processing time from weeks to minutes and enabling seamless business team adoption
- Designed and deployed an integrated Power Platform solution combining Power Apps, Power Automate, Power BI reports, and SharePoint for finance operations, implementing intelligent approval workflows that reduced processing time by 60% and enhanced operational efficiency
Skills & Expertise
Programming & Development
Python
Advanced Excel
Power BI
Power Apps
Power Automate
SQL
Tkinter
SharePoint
Business & Strategy
IT Service Management
Incident Analysis
Process Improvement
Automation Solutions
Digital Transformation
Business Intelligence
Leadership & Communication
Client Relations
Strategic Presentations
Cross-functional Leadership
Stakeholder Management
Change Management
Featured Projects
ITSM Maturity Assessment
Global Pharmaceutical Client | Advanced Excel & Analytics
- Conducted comprehensive benchmarking of ITSM processes against industry best practices using sophisticated maturity assessment models
- Defined and tracked critical KPIs including MTTR, SLA Compliance, and First Call Resolution rates to identify performance gaps
- Delivered strategic insights with detailed benchmarking analysis to C-suite leadership
- Proposed and prioritized 10+ high-impact solutions to address identified operational challenges
RPA Finance Solution
Automotive Client | Power Platform Ecosystem
- Built a Power App integrated with Power Automate, Power BI reports & SharePoint as database for the finance team to manage reporting budget, forecast and approvals
- Designed workflows for automation using Power Automate, improving reporting efficiency by ~60%
- Created structured data models ensuring easy accessibility and consistency across finance operations
Python Automation Project
Automotive Client | Python & APIs
- Developed a Tkinter-based EXE application to convert complex Word-based vehicle order guides into Excel, handling hidden codes, multi-format tables, and footnotes with 95%+ accuracy
- Integrated SharePoint API (tested via Hopscotch) into the Python code to fetch real-time model/variant data, eliminating manual updates and ensuring live accuracy
- Delivered the solution to business teams, enabling non-technical users to run the tool seamlessly and reducing processing time from weeks to minutes
Let's Connect & Collaborate
Ready to transform your business operations? I'm here to help you achieve exceptional results through innovative automation solutions and strategic consulting.
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collaboration opportunities, or just to say hello!